Compared to:
Having a full customer support team of human agents
Compared to:
Building and maintaining a rule based chatbots
Compared to:
Building and maintaining a rule + intent based chatbots
Information Search
Dealing with customer queries becomes cost and time effictive. Provide responses to your customers by simply setting up response templates or getting responses from your system via webhooks.
Problem Diagnosis
Ensure that your customers are happy with the provided resolution. Diagnose the problems that your customers are experiencing with ease and provide appropriate solutions.
Deep Context
In our daily conversations, it is not so strange that we ask multiple questions at once. Just like we process them in priorities, the AI can handle multiple queries, one by one.
Fully automated AI customer support enables customer satisfaction anywhere online.
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Educate your customers or recommend products they will love. Product recommendations seamlessly lead to purchases.
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One of the most effective ways to increase sales.
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Inform your customers of product details, promotions, delivery tracking, and more.
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Guide your customers to problem resolution, as well as help your customers purchase more data, check their mobile usage, and pay their bills.
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Automate the customer experience for food ordering. Drive more engagement, increase customer loyalty and conversion rates, and generate more revenue.
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Bring your conversational AI to external channels and meet your customers where they are. Mind Expression supports various channel integrations.
Inference
Activity Tracing
Context Hopping
Mind AI engine allows you to educate AI your domain knowledge with a few logically related statements,
unlike other AI training engines that require extensive training phrases. It can reason and learn new concepts immediately.
Unlike existing AI with training models, it can understand intentions based on the meaning in natural language.
The entire reasoning process is completely transparent, which makes it easy to manage the knowledge base.
Not only the AI can immediately learn your domain knowledge, but also it can expand to different contexts.