Having a full customer support team of human agents
Building and maintaining a rule based chatbots
Building and maintaining a rule + intent based chatbots
Dealing with customer queries becomes cost and time effictive. Provide responses to your customers by simply setting up response templates or getting responses from your system via webhooks.
Ensure that your customers are happy with the provided resolution. Diagnose the problems that your customers are experiencing with ease and provide appropriate solutions.
In our daily conversations, it is not so strange that we ask multiple questions at once. Just like we process them in priorities, the AI can handle multiple queries, one by one.
Bring your conversational AI to external channels and meet your customers where they are. Mind Expression supports various channel integrations.
Mind AI engine allows you to educate AI your domain knowledge with a few logically related statements,
unlike other AI training engines that require extensive training phrases. It can reason and learn new concepts immediately.
Unlike existing AI with training models, it can understand intentions based on the meaning in natural language.
The entire reasoning process is completely transparent, which makes it easy to manage the knowledge base.
Not only the AI can immediately learn your domain knowledge, but also it can expand to different contexts.